Jane Shaw is a seasoned property manager with over 25 years of experience in real estate. She has dedicated her career to transforming the perception of property management.
Her journey began at the age of 19 as a receptionist on a traineeship, and since then, her passion for this field has only grown stronger. Jane has always been drawn to property management, even conducting work experience in the field during her high school years.
Her approach to exceeding client expectations is derived from proactive communication, thorough attention to detail, and an unwavering commitment to delivering exceptional service. She firmly believes in the power of face-to-face or phone conversations, which allows her to forge genuine connections with clients, whether they are Landlords, Tenants, Tradespeople, or the Community. By prioritizing open and transparent communication, she aims to ensure that every client feels valued and heard throughout their entire journey.
One of the most rewarding aspects of Jane’s career is witnessing Tenants have a positive rental experience from the beginning to the end of their tenancy. Her favourite quote, “Jump into the mess,” captures her willingness to tackle challenges head-on and find innovative solutions to enhance the property management experience.
Balancing professional expertise with a down-to-earth and approachable attitude is second nature to Jane. She treats all clients with the same respect and empathy that she would want to receive, both in her professional and personal life.
Her motto, “treat others the way you want to be treated,” guides her interactions, fostering trust and collaboration with clients.
Living in the vibrant cities of Newcastle and Lake Macquarie has provided Jane with ample opportunities to showcase the area’s unique charm to clients seeking a home. She highlights the diversity of lifestyle choices, from the tranquil shores of Lake Macquarie to the bustling beaches of Newcastle. For newcomers, she always recommends renting first to explore the lifestyle that best suits their preferences.
Outside of work, Jane’s weekends are dedicated to enjoying quality time with her family and embracing the beauty of Lake Macquarie. Whether it’s savouring a coffee at Warners Bay, hosting BBQs with loved ones, or cheering on her kids at their sporting events, she cherishes every moment spent in this picturesque location. For her, there is nothing quite like the serenity of Naru Beach for a refreshing swim or leisurely boat ride.
Driven by a desire to redefine property management and create positive experiences for both Tenants and Landlords, Jane is committed to implementing innovative approaches that elevate the industry standards. By fostering a culture of trust, communication, and excellence, she aims to leave a lasting impact on the field of property management.
